Increase customer satisfaction, revenue and your operational efficiency  through custom SAAS solutions.

We strive to stay up to date on the SaaS industry. We work with our cloud solutions partners like Freshdesk to build content that will help our clients. Always looking for new SaaS partners to provide more options to our clients. Below you can read recent articles to help you in these areas.

Shift in Pre-Sales Strategy from Cold Calling to Soulful Social Engagement
Shift in Pre-Sales Strategy from Cold Calling to Soulful Social Engagement

Engaging Customers on Social Platforms In 21st century most of the hunt down for the solutions...

Go Beyond Customer Support
Go Beyond Customer Support

Cloudchoice Freshdesk Consultants redefine Customer Support to yield customer satisfaction  In...

Consistent Customer Service is the seed for Brand Loyalty- Showcases Eggsmart
Consistent Customer Service is the seed for Brand Loyalty- Showcases Eggsmart

Consistent Customer Service! – The Ultimate Expectation: As a CRM consulting company...

An Entrepreneur’s Vision of Staying Local & Acting Global!
An Entrepreneur’s Vision of Staying Local & Acting Global!

How inspiration hits an entrepreneur’s life is always an unpredictable miracle. In this...

Inferior Customer Service @Audi showroom, Oakville
Inferior Customer Service @Audi showroom, Oakville

Pondering over a Personal Experience! On a fine sunny winter morning, my wife and I along with...

CRM Solution for Property Management
CRM Solution for Property Management

CRM applications are widely used by businesses for following top functions like: segmenting...

FETC’18 – A Look Back & An Interesting Call of Action
FETC’18 – A Look Back & An Interesting Call of Action

So what’s the story? Not so long ago Hippo Video partnered with CloudChoice Inc. Hippo...

FreshSales Product Update: Lead Scoring Enhancement
FreshSales Product Update: Lead Scoring Enhancement

Freshsales has recently enhanced there lead scoring system by bringing forth COLD, WARM, and HOT...

SAAS Solutions to Run a Lean Startup
SAAS Solutions to Run a Lean Startup

You are an entrepreneur looking to scale your startup, however, you run on a tight budget. Not...

Automate your sales using workflow in Freshsales CRM
Automate your sales using workflow in Freshsales CRM

CRM helps firms streamline their sales operations and serve their customers better. Moving from...

What is an SLA? Why should customer service teams care about SLA?
What is an SLA? Why should customer service teams care about SLA?

What is an SLA? An SLA is a Service Level Agreement which are agreements between you and your...

Co-op Experience With CloudChoice Inc.
Co-op Experience With CloudChoice Inc.

Introduction to the Company CloudChoice Inc was created in 2016 by Andrews Moses. Andrews left a...

FreshTeam is Here! A One-Stop-Shop For All Your Hiring Needs
FreshTeam is Here! A One-Stop-Shop For All Your Hiring Needs

What is FreshTeam? We are happy to announce Freshworks newest product, FreshTeam, a product...

How To Manage Multiple Brands, Businesses, and Products With FreshSales Pipeline View
How To Manage Multiple Brands, Businesses, and Products With FreshSales Pipeline View

The Importance Managaging multiple brands, businesses, and products can definitely get...

5 Reasons Why Our Clients Love FreshDesk
5 Reasons Why Our Clients Love FreshDesk

Experience Andrews Moses CEO/Founder of CloudChoice brings 5 + years of working with FreshDesk...

How We Use FreshSales CRM
How We Use FreshSales CRM

Freshsales is a full-fledged CRM with integrated phone and email, user behavior tracking, lead...

Why Freshdesk Consulting?
Why Freshdesk Consulting?

For someone who has worked as a consultant for Freshworks formerly Freshdesk from 2011 to 2017...

5 Reasons To Embrace Multichannel Customer Service
5 Reasons To Embrace Multichannel Customer Service

In a world where service is the differentiator between a good business and a great business...

Choosing a Cloud Solution Provider #StartupChats
Choosing a Cloud Solution Provider #StartupChats

We were invited to participate in Startup Canada’s #StartupChat sponsored by Microsoft...

6 Tips to Engage Customers on Ecommerce Platforms.
6 Tips to Engage Customers on Ecommerce Platforms.

Ecommerce helps businesses increase their profit margin and directly connect with customers by...

CloudChoice, Brock University and Niagara Region
CloudChoice, Brock University and Niagara Region

Andrews Moses talks about CloudChoice and how we are helping businesses through SaaS solutions...

Consultative sales always wins!
Consultative sales always wins!

Today, I realized the power of consultative sales. I have sold to hundreds of clients in the...

Self-service customer support for small businesses
Self-service customer support for small businesses

Self-service customer support is only for large corporations, myth or truth?   Myth – it is not...

SNOW DAY, should your customers care ?
SNOW DAY, should your customers care ?

Ever heard of Murphy’s Law, not so sure? But, I’m sure you’ve all experienced...

Stay in Canada but Think Global
Stay in Canada but Think Global

Everyone I respected and admired told me that starting a company in Canada, especially in the...

Your shared inbox is costing you
Your shared inbox is costing you

” You have a shared inbox where all enquiries from your website land? You mark emails as...

New Cloud Choice website
New Cloud Choice website

We have just soft launched the new Cloud Choice website.  We have many new features for this...

Reinventing Customer Support and IT Help Desk.

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