Pondering over a Personal Experience! On a fine sunny winter morning, my wife and I along with our friends decided to head to Toronto to test...
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What is an SLA? Why should customer service teams care about SLA?
What is an SLA? An SLA is a Service Level Agreement which are agreements between you and your client/customers. Here are 2 examples of an SLA: In...
Read more6 Tips to Engage Customers on Ecommerce Platforms.
Ecommerce helps businesses increase their profit margin and directly connect with customers by removing the middleman. Whether you use Shopify...
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