So what’s the story? Not so long ago Hippo Video partnered with CloudChoice Inc. Hippo Video decided to expand their horizon till Niagara Region. Along with our partner we decided to make a [...]
The Importance Managaging multiple brands, businesses, and products can definitely get complicated. Freshsales CRM lets you keep your finger on the pulse of your business by giving your tools [...]
Freshsales is a full-fledged CRM with integrated phone and email, user behavior tracking, lead scoring, deal pipeline management and more. It allows us to manage and track our sales seamlessly to [...]
For someone who has worked as a consultant for Freshworks formerly Freshdesk from 2011 to 2017, I have seen the product evolve over the years. I have represented Freshdesk at many events and [...]
In a world where service is the differentiator between a good business and a great business, customer expectations continue to grow. It is not an option to ignore this fact and it is imperative [...]
Self-service customer support is only for large corporations, myth or truth? Myth – it is not only critical for small business but also affordable; in fact as a small business you can’t afford [...]
Ever heard of Murphy’s Law, not so sure? But, I’m sure you’ve all experienced it. “Anything that has to go wrong, will go wrong”, snow day or sunny day. So what [...]
” You have a shared inbox where all enquiries from your website land? You mark emails as Unread when you have a follow up? You forward emails to other departments looking for answer?“ [...]