The Best ITSM Software

Freshservice is recognized as a leader, the best software for mid-market IT teams, the most usable service desk software.

Everything you need for IT support

Easy to use and setup

Freshservices’s modern and intuitive UI requires minimal or no training and is customizable to IT and non-IT needs

Multi-channel support

Automate tasks, provide support for issues raised via email, self-service portal, phone, chat or in person

Empower users with knowledge

Offer information in the knowledge base and services in the catalog so employees can help themselves to options that meet their needs

Information at your fingertips

Maintain records of contacts, hardware, software, and other assets to be notified of all its details from acquisition to expiry

Work smarter on the go

Leverage our mobile service desk app for ios and Android to provide support within teams, manage assets, or request services.

Sign up today for more information.

Great local business providing IT consulting services. Helpful, knowledgeable, professional and tech savvy owner, that can find the solution for a company of any size. Keep up with the great work!
Anna Akkerman
Chair Social Media / IIBA
Cloud Choice did a FreshDesk implementation and was incredibly responsive to our needs for our project. They went above and beyond when I had questions - connecting with my immediately and live to answer the question. Wonderful problem solvers, and can work with any level of understanding of web based solutions.
Terry Resney
Author / Linking Niagara
We discovered CloudChoice recently and have found their experience with CRM and integrations using some of the new APIs to be a great addon to our front-end sales funnel application, our custom telephone billing platform and our backend trouble ticketing system. Their staff is quick to offer solutions and their one-on-one training for my senior staff has been top quality.
Nicky Smith
Founder and CEO / Digitalphone.io
Cloud Choice has some exemplary resources to work with. They possess great enthusiasm and even greater knowledge of the products they offer. Working with them has been a wonderful experience, and I would recommend anyone looking for cloud solutions to use CloudChoice.
Sean Tanos
Local Guide
Working with CloudChoice consultants has been great! He knows exactly what’s needed from a support stack. He helped save our company a lot of time and money!
Solomon Thimothy
Solomon Thimothy / Clickx
Working with team CloudChoice was a pleasure! He was great helping us migrate to Freshdesk and helping us roll it out to our agents. polaris-logo
Richard Couto
Director of Information Systems / Polaris Transport

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