Everything you need for IT support
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Easy to use and setup
Freshservices’s modern and intuitive UI requires minimal or no training and is customizable to IT and non-IT needs
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Multi-channel support
Automate tasks, provide support for issues raised via email, self-service portal, phone, chat or in person
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Empower users with knowledge
Offer information in the knowledge base and services in the catalog so employees can help themselves to options that meet their needs
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Information at your fingertips
Maintain records of contacts, hardware, software, and other assets to be notified of all its details from acquisition to expiry
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Work smarter on the go
Leverage our mobile service desk app for ios and Android to provide support within teams, manage assets, or request services.