Every problem has a solution!
What is your biggest business challenge? For most businesses it is how to reduce costs, increase efficiency and increase revenue, all while trying to manage the day to day business. CloudChoice was started to help clients solve their business problems through customized SaaS solutions. Where many venders are driven by sales of their product, we specialize in first focusing on finding the root cause of a client problem, then appropriate solution second, thereby resolving business problems, at all levels- people, product or process.
Our approach to solve your business problem is straightforward with no smoke and mirrors;
- Problem identification – our consultants are experienced to ask the right questions and review your operations to first understand your problem.
- Solution recommendation – being vendor neutral allows us to choose from a variety of solutions that can be customized based on the requirements and we can carry out a thorough and diligent review of the recommended solution via a demo with your team.
- Trial – we provide you an opportunity for a free evaluation of the solution. Our consultants will help you implement the solution to align with your requirements so that you can test run the applications in your business.
- Go-Live – at the end of the trial, you get to decide whether to move forward with minimal risk and subscribe to the solution. We work with our solution partners like Freshdesk to support you fully when you go-live and scale your business, and provide ongoing support after implementation.
Deliver exceptional customer service with Freshdesk
A cloud-based IT service desk and service management solution
Integrated Email and Phone, User behavior tracking, Lead scoring etc
In-app chat, proactive engagement, and FAQs for your apps