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We’re happy to announce that CloudChoice has recently launched a Zoho Books integration in the Freshdesk marketplace. Now, your agents can easily pull up contact related information from inside a Freshdesk ticket, without the need to login to Zoho books.  Benefit your business by allowing your agents to quickly review the customer’s financial relationship with […]

Traditionally, teams have tried measures such as email and spreadsheets to try and manage their customer service efforts, which should no longer be the case. By implementing a customer service solution, your team will be able to reduce manual work, improve response times and build more efficient workflows. Freshdesk solves exactly this problem by streamlining […]

Here at CloudChoice, we help our clients solve their business problems by using SaaS solutions.  We focus on the core issues our customers are facing and then we implement our solutions that will help them find their desired path to success.  We are a growing company and we have much experience working with all types […]

We are now one week into 2019, and we hope everybody is off to a great start! While we are very excited to start off the new year, we want to take a moment and reflect back on what happened in 2018, and why we are so excited for 2019! At the beginning of 2018, […]

As a proud “Freshworks Partner” we are also part of the celebration for Freshworks raising $100 million this week. Entering the community of Unicorns is certainly a milestone to celebrate. This is important for CloudChoice for several reasons. Albeit CloudChoice has grown to offer a wide variety of solutions and services, we also continue to […]

As an experienced Freshdesk Consultant I want to bring multitudes of features brought to you by Freshdesk to improve the success of your support team. To collaborate with your desired team members right away is crucial to an efficient customer support. Yes! thats what our new killing feature “Team Huddle” from Freshdesk says. Freshdesk has always […]

How inspiration hits an entrepreneur’s life is always an unpredictable miracle. In this post we bring to you the story of CloudChoice Inc’s unique vision of “Staying Local & Acting Global”. A telltale narration by our founder and CEO Andrews Moses about his interesting journey as an entrepreneur whose vision is to stay local by hiring local talent […]

So what’s the story? Not so long ago Hippo Video partnered with CloudChoice Inc. Hippo Video decided to expand their horizon till Niagara Region. Along with our partner we decided to make a mark in #FETC 2018. There could be no better place than FETC2018 tradeshow to showcase the abundant scope offered by the Hippo Video.  We […]

Introduction to the Company CloudChoice Inc was created in 2016 by Andrews Moses. Andrews left a company called FreshDesk after working there for 5 years to start CloudChoice. Now, CloudChoice has many different partners selling all kinds of customized SaaS applications. We are resellers of FreshDesk (customer support), FreshSales (CRM), Hippo Wiz (Online Video Platform), […]

What is FreshTeam? We are happy to announce Freshworks newest product, FreshTeam, a product built for recruiters who are tasked with hiring great teams in fast-growing companies. FreshTeam is a one-stop-shop for all your hiring needs. It’ll help companies organize their talent acquisition function, engage with candidates, and align the human resources organization to business […]