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Today, I realized the power of consultative sales. I have sold to hundreds of clients in the past few years. I always believed in helping a client more than achieving my quota to make commission. [...]

Self-service customer support is only for large corporations, myth or truth?   Myth – it is not only critical for small business but also affordable; in fact as a small business you can’t afford [...]

Ever heard of Murphy’s Law, not so sure? But, I’m sure you’ve all experienced it. “Anything that has to go wrong, will go wrong”, snow day or sunny day. So what [...]