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Freshservice is a powerful IT help desk automation tool to manage incidents, assets, service requests and much more. And in this article, we will answer the question of why companies choose [...]

Here at CloudChoice, we help our clients solve their business problems by using SaaS solutions.  We focus on the core issues our customers are facing and then we implement our solutions that will [...]

With constantly rising need for updated technology and faster effective work, Custom software development has become an integral part of every business around the globe. But, what exactly do we [...]

We are now one week into 2019, and we hope everybody is off to a great start! While we are very excited to start off the new year, we want to take a moment and reflect back on what happened in [...]

A lot of salespeople use videos as content when they send email. The traction rate of this new practice is growing extremely quickly in the market and will soon become a top trend. This is [...]

Last week a potential customer and a significant name from the hospitality industry reached out to our team. They were contemplating choosing Zendesk for their customer support. So the rest of [...]

Are you a large organization with a vast IT operation to satisfy internal needs of your multiple functions? Then Freshservice is the way to go! You are aware of CloudChoice’s capabilities in [...]

As a proud “Freshworks Partner” we are also part of the celebration for Freshworks raising $100 million this week. Entering the community of Unicorns is certainly a milestone to celebrate. This [...]

I love advertising. I’m one of those weirdos who actually enjoy watching ads on TV. As a result, instead of tuning out advertising as most of us do, I tend to pay a bit more attention to it, [...]

Who is a Freshdesk Customer? A Freshdesk customer is one who aims to redefine customer support by- Automating repetitive work and save time Streamlining all the customer conversations in [...]