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Reinvent customer support and IT service desk. Reinvent customer support and IT service desk.
  • Home
  • Solutions
    • CRM Support
      • Fresh Sales
      • Salesforce
    • Customer Support
    • IT Support
  • Services
    • Custom App Development
    • Consulting
    • Freshworks Implementation
    • Implementation
  • About US
    • CloudChoice Journey
    • Blogs
    • Team
    • Customer Testimonials
    • Support
  • Contact

Email Support

Anything related to email support
Home / Customer Service Tips /
 10 Expert Tips For Improving Email Using Video
0
By Andrews Moses
In Customer Service Tips, Email Support
Posted November 30, 2018

10 Expert Tips For Improving Email Using Video

A lot of salespeople use videos as content when they send email. The traction rate of this new practice is growing extremely quickly in the market and will soon become a top trend. This is [...]

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 Why Freshdesk Consulting?
1
By Andrews Moses
In CRM, Customer service, Customer Support, Email Support, Fresh Desk support
Posted July 6, 2017

Why Freshdesk Consulting?

For someone who has worked as a consultant for Freshworks formerly Freshdesk from 2011 to 2017, I have seen the product evolve over the years. I have represented Freshdesk at many events and [...]

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 SNOW DAY, should your customers care ?
0
By Andrews Moses
In Email Support, Fresh Desk support, Phone Support
Posted March 14, 2017

SNOW DAY, should your customers care ?

Ever heard of Murphy’s Law, not so sure? But, I’m sure you’ve all experienced it. “Anything that has to go wrong, will go wrong”, snow day or sunny day. So what [...]

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 Your shared inbox is costing you
0
By Andrews Moses
In Email Support
Posted January 30, 2017

Your shared inbox is costing you

” You have a shared inbox where all enquiries from your website land? You mark emails as Unread when you have a follow up? You forward emails to other departments looking for answer?“ [...]

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