A lot of salespeople use videos as content when they send email. The traction rate of this new practice is growing extremely quickly in the market and will soon become a top trend. This is [...]
For someone who has worked as a consultant for Freshworks formerly Freshdesk from 2011 to 2017, I have seen the product evolve over the years. I have represented Freshdesk at many events and [...]
Ever heard of Murphy’s Law, not so sure? But, I’m sure you’ve all experienced it. “Anything that has to go wrong, will go wrong”, snow day or sunny day. So what [...]
” You have a shared inbox where all enquiries from your website land? You mark emails as Unread when you have a follow up? You forward emails to other departments looking for answer?“ [...]