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Traditionally, teams have tried measures such as email and spreadsheets to try and manage their customer service efforts, which should no longer be the case. By implementing a customer service [...]

CRM applications are widely used by businesses for following top functions like: segmenting contacts, track customer communication, exchange interactions through email campaigns and [...]

Freshsales has recently enhanced there lead scoring system by bringing forth COLD, WARM, and HOT leads. Lead scoring helps you segment those leads who are most interested and those who need [...]

CRM helps firms streamline their sales operations and serve their customers better. Moving from excel sheets to a CRM solution is a big change, but the whole point of moving to a CRM solution is [...]

What is FreshTeam? We are happy to announce Freshworks newest product, FreshTeam, a product built for recruiters who are tasked with hiring great teams in fast-growing companies. FreshTeam is a [...]

The Importance Managaging multiple brands, businesses, and products can definitely get complicated. Freshsales CRM lets you keep your finger on the pulse of your business by giving your tools [...]

Experience Andrews Moses CEO/Founder of CloudChoice brings 5 + years of working with FreshDesk, and  expertise to take  our clients to the next level in maximizing their time and productivity. We [...]

Freshsales is a full-fledged CRM with integrated phone and email, user behavior tracking, lead scoring, deal pipeline management and more. It allows us to manage and track our sales seamlessly to [...]