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We’re happy to announce that CloudChoice has recently launched a Zoho Books integration in the Freshdesk marketplace. Now, your agents can easily pull up contact related information from inside a [...]

Traditionally, teams have tried measures such as email and spreadsheets to try and manage their customer service efforts, which should no longer be the case. By implementing a customer service [...]

CRM helps firms streamline their sales operations and serve their customers better. Moving from excel sheets to a CRM solution is a big change, but the whole point of moving to a CRM solution is [...]

What is FreshTeam? We are happy to announce Freshworks newest product, FreshTeam, a product built for recruiters who are tasked with hiring great teams in fast-growing companies. FreshTeam is a [...]

The Importance Managaging multiple brands, businesses, and products can definitely get complicated. Freshsales CRM lets you keep your finger on the pulse of your business by giving your tools [...]