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Reinvent customer support and IT service desk. Reinvent customer support and IT service desk.
  • Home
  • Solutions
    • CRM Support
      • Fresh Sales
      • Salesforce
    • Customer Support
    • IT Support
  • Services
    • Custom App Development
    • Consulting
    • Freshworks Implementation
    • Implementation
  • About US
    • CloudChoice Journey
    • Blogs
    • Team
    • Customer Testimonials
    • Support
  • Contact

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Tag Archives for: "customer service tips"
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 How FreshDesk Streamlines Customer Service
0
By Darren Shortt
In Cloud solutions, Company News, Customer service, Customer Service Tips, Customer Support, Fresh Desk support, Freshdesk, Freshdesk
Posted August 30, 2019

How FreshDesk Streamlines Customer Service

Traditionally, teams have tried measures such as email and spreadsheets to try and manage their customer service efforts, which should no longer be the case. By implementing a customer service [...]

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 Inferior Customer Service @Audi showroom, Oakville
1
By Andrews Moses
In Customer service, Customer Support
Posted March 7, 2018

Inferior Customer Service @Audi showroom, Oakville

Pondering over a Personal Experience! On a fine sunny winter morning, my wife and I along with our friends decided to head to Toronto to test drive premium cars. None of us planned a buy, so it [...]

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 What is an SLA? Why should customer service teams care about SLA?
0
By Andrews Moses
In Customer Service Tips, Customer Support, Freshdesk, Freshdesk
Posted September 25, 2017

What is an SLA? Why should customer service teams care about SLA?

What is an SLA? An SLA is a Service Level Agreement which are agreements between you and your client/customers. Here are 2 examples of an SLA: In the event of a downtime, the maximum time taken [...]

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 6 Tips to Engage Customers on Ecommerce Platforms.
0
By Andrews Moses
In Customer Support
Posted May 11, 2017

6 Tips to Engage Customers on Ecommerce Platforms.

Ecommerce helps businesses increase their profit margin and directly connect with customers by removing the middleman. Whether you use Shopify, Magento, Woo Commerce etc. Here are some tips to [...]

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