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Reinvent customer support and IT service desk. Reinvent customer support and IT service desk.
  • Home
  • Solutions
    • CRM Support
      • Fresh Sales
      • Salesforce
    • Customer Support
    • IT Support
  • Services
    • Custom App Development
    • Consulting
    • Freshworks Implementation
    • Implementation
  • About US
    • CloudChoice Journey
    • Blogs
    • Team
    • Customer Testimonials
    • Support
  • Contact

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Tag Archives for: "freshdesk consultant north america"
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 What is an SLA? Why should customer service teams care about SLA?
0
By Andrews Moses
In Customer Service Tips, Customer Support, Freshdesk, Freshdesk
Posted September 25, 2017

What is an SLA? Why should customer service teams care about SLA?

What is an SLA? An SLA is a Service Level Agreement which are agreements between you and your client/customers. Here are 2 examples of an SLA: In the event of a downtime, the maximum time taken [...]

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 How To Manage Multiple Brands, Businesses, and Products With FreshSales Pipeline View
0
By Andrews Moses
In Company News
Posted August 15, 2017

How To Manage Multiple Brands, Businesses, and Products With FreshSales Pipeline View

The Importance Managaging multiple brands, businesses, and products can definitely get complicated. Freshsales CRM lets you keep your finger on the pulse of your business by giving your tools [...]

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 Why Freshdesk Consulting?
1
By Andrews Moses
In CRM, Customer service, Customer Support, Email Support, Fresh Desk support
Posted July 6, 2017

Why Freshdesk Consulting?

For someone who has worked as a consultant for Freshworks formerly Freshdesk from 2011 to 2017, I have seen the product evolve over the years. I have represented Freshdesk at many events and [...]

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 5 Reasons To Embrace Multichannel Customer Service
0
By Andrews Moses
In CRM, Customer service, Customer Support, Fresh Desk support, Small business
Posted June 15, 2017

5 Reasons To Embrace Multichannel Customer Service

In a world where service is the differentiator between a good business and a great business, customer expectations continue to grow. It is not an option to ignore this fact and it is imperative [...]

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