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Reinvent customer support and IT service desk. Reinvent customer support and IT service desk.
  • Home
  • Solutions
    • CRM Support
      • Fresh Sales
      • Salesforce
    • Customer Support
    • IT Support
  • Services
    • Custom App Development
    • Consulting
    • Freshworks Implementation
    • Implementation
    • SRE, DevOps & Kubernetes Consulting
  • About US
    • CloudChoice Journey
    • Blogs
    • Team
    • Customer Testimonials
    • Support
  • Contact

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Tag Archives for: "customer service"
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 Zoho Books for FreshDesk, Our New Application on FreshDesk MarketPlace.
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By Darren Shortt
In Cloud solutions, Company News, Customer service, Customer Service Tips, Customer Support, Fresh Desk support, Freshdesk, Freshdesk
Posted October 28, 2019

Zoho Books for FreshDesk, Our New Application on FreshDesk MarketPlace.

We’re happy to announce that CloudChoice has recently launched a Zoho Books integration in the Freshdesk marketplace. Now, your agents can easily pull up contact related information from inside a [...]

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 How FreshDesk Streamlines Customer Service
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By Darren Shortt
In Cloud solutions, Company News, Customer service, Customer Service Tips, Customer Support, Fresh Desk support, Freshdesk, Freshdesk
Posted August 30, 2019

How FreshDesk Streamlines Customer Service

Traditionally, teams have tried measures such as email and spreadsheets to try and manage their customer service efforts, which should no longer be the case. By implementing a customer service [...]

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 10 Expert Tips For Improving Email Using Video
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By Andrews Moses
In Customer Service Tips, Email Support
Posted November 30, 2018

10 Expert Tips For Improving Email Using Video

A lot of salespeople use videos as content when they send email. The traction rate of this new practice is growing extremely quickly in the market and will soon become a top trend. This is [...]

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 Using What You Sell: More Than Just Marketing
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By Andrews Moses
In Customer Service Tips, Small business, Startup
Posted July 26, 2018

Using What You Sell: More Than Just Marketing

I love advertising. I’m one of those weirdos who actually enjoy watching ads on TV. As a result, instead of tuning out advertising as most of us do, I tend to pay a bit more attention to it, [...]

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 Shift in Pre-Sales Strategy from Cold Calling to Soulful Social Engagement
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By Andrews Moses
In CRM
Posted June 14, 2018

Shift in Pre-Sales Strategy from Cold Calling to Soulful Social Engagement

Engaging Customers on Social Platforms In 21st century most of the hunt down for the solutions happen through online search. Most definitely the first round of research and comparison of services [...]

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 Go Beyond Customer Support
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By Andrews Moses
In Customer service, Customer Support
Posted May 1, 2018

Go Beyond Customer Support

Cloudchoice Freshdesk Consultants redefine Customer Support to yield customer satisfaction  In today’s competitive world, where every company is struggling to make their mark and generate profit, [...]

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 Consistent Customer Service is the seed for Brand Loyalty- Showcases Eggsmart
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By Andrews Moses
In Customer service
Posted April 17, 2018

Consistent Customer Service is the seed for Brand Loyalty- Showcases Eggsmart

Consistent Customer Service! – The Ultimate Expectation: As a CRM consulting company, guaranteeing uncompromisable customer service is always our first priority. We believe what retains [...]

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 Inferior Customer Service @Audi showroom, Oakville
1
By Andrews Moses
In Customer service, Customer Support
Posted March 7, 2018

Inferior Customer Service @Audi showroom, Oakville

Pondering over a Personal Experience! On a fine sunny winter morning, my wife and I along with our friends decided to head to Toronto to test drive premium cars. None of us planned a buy, so it [...]

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 5 Reasons To Embrace Multichannel Customer Service
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By Andrews Moses
In CRM, Customer service, Customer Support, Fresh Desk support, Small business
Posted June 15, 2017

5 Reasons To Embrace Multichannel Customer Service

In a world where service is the differentiator between a good business and a great business, customer expectations continue to grow. It is not an option to ignore this fact and it is imperative [...]

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Reinvent customer support and IT service desk.

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Recent Posts
  • Zoho Books for FreshDesk, Our New Application on FreshDesk MarketPlace.
    Zoho Books for FreshDesk, Our New Application on FreshDesk MarketPlace.
  • How FreshDesk Streamlines Customer Service
    How FreshDesk Streamlines Customer Service
  • Freshservice Implementation Partner | Cloudchoice
    Freshservice Implementation Partner | Cloudchoice
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