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We’re happy to announce that CloudChoice has recently launched a Zoho Books integration in the Freshdesk marketplace. Now, your agents can easily pull up contact related information from inside a [...]

Traditionally, teams have tried measures such as email and spreadsheets to try and manage their customer service efforts, which should no longer be the case. By implementing a customer service [...]

A lot of salespeople use videos as content when they send email. The traction rate of this new practice is growing extremely quickly in the market and will soon become a top trend. This is [...]

I love advertising. I’m one of those weirdos who actually enjoy watching ads on TV. As a result, instead of tuning out advertising as most of us do, I tend to pay a bit more attention to it, [...]

Engaging Customers on Social Platforms In 21st century most of the hunt down for the solutions happen through online search. Most definitely the first round of research and comparison of services [...]

Cloudchoice Freshdesk Consultants redefine Customer Support to yield customer satisfaction  In today’s competitive world, where every company is struggling to make their mark and generate profit, [...]

Consistent Customer Service! – The Ultimate Expectation: As a CRM consulting company, guaranteeing uncompromisable customer service is always our first priority. We believe what retains [...]

Pondering over a Personal Experience! On a fine sunny winter morning, my wife and I along with our friends decided to head to Toronto to test drive premium cars. None of us planned a buy, so it [...]

In a world where service is the differentiator between a good business and a great business, customer expectations continue to grow. It is not an option to ignore this fact and it is imperative [...]